We are seeking a detail-oriented and compassionate Medical Historian to perform virtual patient intake for a top Pain Management clinic in California, US. The successful candidate will be responsible for gathering comprehensive medical histories from patients, documenting their information accurately, and ensuring a smooth and supportive intake process. This role requires exceptional communication skills in both English and Spanish, as well as a strong understanding of medical terminology.

Responsibilities:

- Conduct patient intake interviews virtually to gather detailed medical histories.

- Accurately document patient information, including symptoms, past diagnoses, treatments, and family medical history.

- Take inbound calls from patients and handle them professionally.

- Communicate effectively with patients in a professional and empathetic manner in both English and Spanish.

- Answer patient questions regarding the intake process.

- Maintain confidentiality of all patient information.

Requirements:





- Excellent English and Spanish language skills (verbal and written) are required.

- Medical terminology and experience working in a healthcare setting are highly preferred.

- At least 1 year of experience in customer service, including handling incoming and outgoing calls.

- A high school diploma is a minimum requirement.

- High-speed internet connection (at least 50 MB) and a personal computer with an Intel i5 processor and 8GB of RAM or better.

- Full-time availability, Monday to Friday.

Job Type: Full-time

Application Question(s)

- How many years of experience do you have in healthcare? Please specify the type of healthcare setting or role(s) you have worked in.

- How many years of customer service experience do you have? Please briefly describe your most relevant customer service experience.

Work Location: Remote

📌 Medical Historian (Colombia)
🏢 Elihu Institute
📍 Colombia