Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year.

Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Supervisor – Contracting & Payments is responsible for overseeing the end‑to‑end contracting, payment execution, and financial compliance processes supporting Customer Events Experience (CEE) across LatAm. This role operates within the back‑office operations layer of the integrated events operating model, ensuring timely, accurate, and compliant execution of vendor and HCP contracts, payments, reimbursements, and reconciliation activities. The position combines operational leadership, financial governance, and compliance oversight, ensuring alignment with Medtronic policies, regional regulations, and transparency requirements. The Supervisor leads a team of specialists, drives process standardization, manages risk, and ensures service delivery excellence in a high‑volume, multi‑country environment. This role will be working in a flex model in Bogotá.

Responsibilities may include the following and other duties may be assigned:

- Lead and manage end‑to‑end contracting and payment operations for Customer Events Experience Area
- Ensure compliance with corporate policies, legal requirements, and transparency regulations
- Oversee vendor and HCP contracting, payments, and reconciliation processes
- Drive financial accuracy, timeliness, and operational efficiency
- Act as a key partner to Event Operations, Meeting Planning, Compliance, and Finance teams
- Manage, develop, and coach a team of contracting and payments specialists
- Ensure audit readiness, documentation integrity, and risk mitigation
- Drive process standardization, automation, and continuous improvement initiatives

Required Knowledge and Experience

- Bachelor’s degree
- Three to Five years of experience in: Event operations, finance operations, or compliance‑related roles
- Fluent in English
- Contracts management,



Payments and financial operations, Expense reimbursement processes
- Strong knowledge of: Compliance requirements (HCP/HCO interactions, transfer of value), Financial systems and reconciliation processes
- Experience managing: Operational teams
- Strong: Attention to detail and risk management mindset, Stakeholder management and cross‑functional coordination
- Ability to operate in high‑volume, complex, multi‑country environments
- Experience in MedTech, healthcare, or regulated industries; Experience with: Concur, Ariba, ONIT, or similar systems, Event management ecosystems (Cvent, Workfront); Knowledge of: LATAM regulatory environments and compliance requirements and Contracts management, Payments and financial operations, Expense reimbursement processes are advantageous

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short‑term incentive called the Medtronic Incentive Plan (MIP).

We lead integral healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a integral team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D; lab, to the factory floor, to the conference room,



every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here.

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📌 Customer Specialist Supervisor – Contracting & Payments (Bogotá)
🏢 COS Medtronic Shared Services Americas
📍 Bogotá