AgileEngine, LLC. is seeking an IT Support Technician to provide Tier 1 and Tier 2 remote support for employees of a large technology company. You will triage requests via ticketing, chat, email, phone, and video, and contribute to documentation and service improvement initiatives.
The role requires overlap with PST business hours and is based in LatAm. You will diagnose and resolve issues across software, hardware, endpoints, applications, access, and connectivity while maintaining ticket
📌 Remote IT Support Technician – Tier 1/2 Expert (Barranquilla)
🏢 AgileEngine
📍 Barranquilla
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