We thrive in the dynamic world of financial services and FinTech, offering innovative marketing and consultancy expertise. Our vibrant team collaborates globally, fostering growth through bespoke solutions and cutting-edge tools. Join us for unparalleled career development and impactful work.
What we need you to tackle
A senior, highly structured, execution-driven operator with strong business judgment, financial acumen, and the confidence to align and hold senior leaders accountable. The idóneo candidate has led operations or cross-functional teams in fast-moving, complex environments, communicates clearly, handles difficult conversations well, and can create order and accountability without unnecessary bureaucracy.
- Business Management
- Strategic Planning
- Operations Management
- Remote Team Management
- Cross-functional Team Leadership
- Coordinate cross-functional execution across key business areas and keep priorities moving.
- Track owners, milestones, deadlines, and follow-up actions for strategic initiatives.
- Run operating cadences such as leadership meetings,



scorecards, and business reviews.
- Identify blockers, resolve dependencies, and elevate issues when needed.
- Hold leaders accountable for commitments, results, and corrective actions.
- Provide the CEO with clear updates on performance, risks, decisions, and capacity.

Nice to haves
- Use automation/no-code tools (e.g., Zapier/Make/Airtable Automations) to reduce manual work, accelerate handoffs, and enforce process consistency across teams.
- Develop executive dashboards for unified visibility of priorities, progress, and risks; enable data-driven reviews and self-serve insights (e.g., Looker Studio, Power BI).
- Build robust Excel/Google Sheets models for tracking, forecasting, capacity planning, and what-if analysis to support scorecards and execution reviews.
- Apply AI tools to speed analysis, synthesis, materials preparation, and process acceleration; standardize prompts/workflows for relia

📌 Head of Business Operations (Colombia)
🏢 Mappa
📍 Colombia