INGEPSY in Colombia seeks a Customer Service Manager to lead the department, shape service standards and drive performance through coaching, policy refinement and process improvements across multi-channel operations.
You will report to the Deputy Head of Operations, work across five days from seven, and collaborate with Senior Management to deliver a customer-focused, commercially aware service, mentor teams, manage budgets, and promote a culture of continuous improvement.
📌 Global Multichannel Customer Service Leader (Girardot)
🏢 Ingepsy
📍 Girardot
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