Authorized to work in Colombia without sponsorship
Language Requirements
Fluent English
About PRGX
PRGX is the integral leader in source-to-pay data analytics and software, and tech-enabled profit recovery services. We provide software and services to maximize revenue recovery and drive margin improvement for our clients. For more information about PRGX, visit www.prgx.com.
Job and Responsibilities
- 1. Operational Coordination
- Plan, assign, and supervise the teams activities.
- Distribute suppliers and workload among auditors.
- Monitor the progress of processes from preparation through closure.
- Ensure compliance with SLAs and deliverables.
- 2. Audit Process Management
- Supervise:
- Credit analysis
- Identification of credits in statements
- Validation of information in Client ERP Systems
- Creation and validation of claims
- Validate the correct execution and documentation of each case.
- 3. Communications Management
- Coordinate:
- Statement requests
- Sending communications and reminders
- Follow-up with suppliers
- Monitor the management of bounced emails, alternative contacts, and incomplete responses.
- 4. Information and Systems Management
- Supervise the correct upload and update of information in tools such as Panoptic.
- Coordinate the setup of clients and projects.
- Manage necessary accesses, users, and permissions.
- 5. Quality Assurance
- Implement quality controls at all stages of the process.
- Validate information before sending it to the client and invoicing.
- Identify recurring errors and define corrective actions.
- 6. Project Setup
- Coordinate:
- Communication approvals
- Vendor master management and cleanup
- Request for supporting documents
- Ensure a structured project start.
- 7. Continuous Improvement
- Identify optimization and automation opportunities.
- Implement operational best practices.
- Define and follow up on performance KPIs.
- 8. Team
📌 Team Lead (Medellín)
🏢 Hirebridge
📍 Medellín
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