24hours Group in Medellín, Colombia is seeking a Call Center Agent to handle inbound towing and roadside assistance requests.
You will assess customer situations, gather service details, and coordinate with dispatch to ensure prompt assistance.This role requires calm, empathy, and strong communication in a fast-paced environment.
Responsibilities include clarifying information, updating customers on status, and ensuring accurate documentation in the CRM.
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📌 On-Site Emergency Roadside Support Specialist (Medellín)
🏢 24hours Group
📍 Medellín
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