Sutherland is hiring an Associate – Technical Support Specialist to diagnose and resolve complex hardware, software, and operating system issues, supporting frontline teams and ensuring accurate case resolutions.
The role requires 1–3 years in technical support, experience with PC hardware, Windows OS, and Microsoft applications, and proficiency in Spanish plus English (A2+).
A High School Diploma is required; a degree in IT or related field and a CompTIA A+ certification are preferred.
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📌 Technical Support Associate: Escalations (Bogotá)
🏢 Sutherland
📍 Bogotá
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