Job Background/context:The Liquidity Management Service range of products offered by Citi assist clients to manage their income as efficiently as possible by providing general treasury management services like cash concentration, pooling and investments.LMS broadly offer these services:1 – Concentration Services - servicing all concentration services and balance optimization functions, i.e. X-Border, Domestic & Multi Bank Sweeps intraday and end of day2 – Pooling Services - servicing multi-currency notional pooling3 - Interest calculations and reallocation services4 – Investment Options - servicing all investment services, i.e. Money Market placements, Time deposits, Investment sweepsWe are looking for an individual who has curiosity, drive, strong communication skills and the ability to execute and coordinate operational activities being a senior member of our operations team.Opportunity Value:Chance to interact with global players and across different areas at CitiBe an influencer in key processes and change activitiesDrive customer service experience in an Operations environmentBe a part of a integral team in the specialized Liquidity and Investment spaceKey Responsibilities:Day to day management of internal and external client queriesSupports transactional processingProactively identify client issues and solutionsReview interest conditions on active accounts for troubleshootingIdentify, analyze and resolve the re-calculation of interest accruals, reconciliation discrepancies and/or sweeps failuresPoint person for the transition, alignment, and stabilization efforts of critical operations functions, especially during service disruptionsAssist as required for control, risk, daily activities, and projectsProvide coverage and leadership across all our internal partners, Products, Client Services,



Electronic Channels, Client Delivery, Implementations, Technology and Support areasParticipate and support resolution of system outages engaging with all relevant partners such Tech, Product and Client Service teams to mitigate client impactReview internal processes, procedures and client issues and provide insights and potential recommendationsAssist in the production of weekly, monthly and quarterly department reportsCompetenciesWillingness to work in situations requiring analytical, interpretive, and problem solvingQuantitative skill-setA detailed and independent thinking styleExcellent organization and administrative skillsFlexibilityClient focusedWillingness to learn and developWillingness to work overtime, or a later shift if required (to be discussed during the interview), and if needed, work overtime to cover hours during a holidayQualifications:Bachelor's degree in Business, Finance or other relevant disciplineTreasury, Investments or Cash Management knowledge desirableEducation:Bachelor's/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed.
Other job-related duties may be assigned as required.Job Family Group:Job Family:Time Type:Full timeMost Relevant SkillsPlease see the requirements listed above.Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citi's EEO Policy Statement and the Know Your Rights poster.
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📌 Liquidity & Investment - Reengineering Process Management Sr Analyst (Bogotá)
🏢 Citi
📍 Bogotá