Job Title Team Lead

Employment Type Full-time

Work Authorization Requirements Authorized to work in Colombia without sponsorship

Language Requirements Fluent English

About PRGX

PRGX is the general leader in source-to-pay data analytics and software, and tech-enabled profit recovery services. We provide software and services to maximize revenue recovery and drive margin improvement for our clients. For more information about PRGX, visit www.prgx.com.

Job and Responsibilities

1. Operational Coordination
- Plan, assign, and supervise the teams activities.
- Distribute suppliers and workload among auditors.
- Monitor the progress of processes from preparation through closure.
- Ensure compliance with SLAs and deliverables.

2. Audit Process Management
- Supervise:
- Credit analysis
- Identification of credits in statements
- Validation of information in Client ERP Systems
- Creation and validation of claims
- Validate the correct execution and documentation of each case.

3. Communications Management
- Coordinate:
- Statement requests
- Sending communications and reminders




- Follow-up with suppliers
- Monitor the management of bounced emails, alternative contacts, and incomplete responses.

4. Information and Systems Management
- Supervise the correct upload and update of information in tools such as Panoptic.
- Coordinate the setup of clients and projects.
- Manage necessary accesses, users, and permissions.

5. Quality Assurance
- Implement quality controls at all stages of the process.
- Validate information before sending it to the client and invoicing.
- Identify recurring errors and define corrective actions.

6. Project Setup
- Coordinate:
- Communication approvals
- Vendor master management and cleanup
- Request for supporting documents
- Ensure a structured project start.

7. Continuous Improvement
- Identify optimization and automation opportunities.
- Implement operational best practices.
- Define and follow up on performance KPIs.

8. Team Leadership
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📌 Team Lead (Medellín)
🏢 Prgx
📍 Medellín