Unisys is looking for an entry-level Service Desk professional in Bogotá to provide first-line user support, guiding users to restore functionality, and to troubleshoot hardware, software and connectivity issues using remote access tools.
You'll escalate complex issues to higher resolver teams, coordinate and fulfill end-user service requests, and ensure tickets close with clear status updates while adhering to security policies and SLAs.
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📌 Especialista De Soporte En Mesa De Ayuda – Rionegro (Bogotá)
🏢 Unisys
📍 Bogotá
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