Oowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team.
About the Role
We are looking for an experienced Senior Site Reliability Engineer (SRE) to own the reliability, availability, and operational excellence of business‐critical production systems.
This dedicated Site Reliability Engineering role focuses on defining reliability metrics, leading incident response during production outages, driving observability strategy, and continuously improving operational practices across high‐availability environments.
Responsibilities
Define, implement, and continuously improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets
Develop and maintain observability strategies, including monitoring, logging, tracing, and alerting
Own observability configuration, instrumentation, and alert optimization
Lead Incident Command during production incidents and coordinate cross‐functional response efforts
Drive blameless postmortems and ensure corrective actions are completed
Own and continuously improve the on‐call program, including rotations, escalation policies, runbooks, and alert tuning
Establish production readiness standards for new services
Partner with engineering teams on capacity planning, scalability, and disaster recovery initiatives
Automate operational processes and reliability improvements using software engineering best practices
Continuously improve system reliability, availability, and operational efficiency
Requirements
5+ years of experience in Site Reliability Engineering, Production Engineering, Reliability Engineering, or similar roles
Proven experience operating production systems in high‐availability environments




Hands‐on experience defining and managing SLOs, SLIs, and Error Budgets
Experience leading production incident response and Incident Command
Strong observability and monitoring experience
Strong software engineering skills using Python, Go, or TypeScript
Experience working with cloud platforms
Strong written and verbal English communication skills
Must have
Proven Site Reliability Engineering experience
Experience defining and managing:
Service Level Indicators (SLIs)
Service Level Objectives (SLOs)
Error Budgets
Experience leading Incident Command during major production incidents
Experience conducting blameless postmortems and driving follow‐up actions
Experience designing, maintaining, and improving on‐call programs
Experience developing runbooks and escalation policies
Strong observability experience, including:
Monitoring
Logging
Alerting
Distributed Tracing
Experience tuning alerts to reduce operational noise
Strong automation skills using Python, Go, or TypeScript
Experience supporting mission‐critical production systems
Experience working in high‐availability production environments
Nice to have
Experience with Datadog
Experience with AWS
Experience with Heroku
Experience working in regulated industries (Healthcare, HIPAA, Financial Services, etc.)
Experience establishing or maturing an SRE practice
Capacity planning experience
Disaster recovery planning and execution
Experience with Kubernetes
Experience with PostgreSQL or SQL Server
Experience supporting modern TypeScript‐based applications
Benefits & Perks
Home office
Competitive compensation based on experience
Career plans to allow for extensive growth in the company
International projects
Oowlish English Program (Technical and Conversational)
Oowlish Fitness with Total Pass
Games and competitions
#J-*****-Ljbffr

📌 Senior Site Reliability Engineer (Sre) (Bogotá)
🏢 Oowlish
📍 Bogotá