Ultimate Jet Vacations is seeking a Helpdesk Technician to be the first point of internal technical support for our Reservations, Concierge, Sales, Marketing, and Operations teams. You’ll troubleshoot issues across AdminCRM, TA Portal, Front, Zoom, and Microsoft 365, manage tickets end-to-end, and help improve documentation and processes.
As part of the IT team, you’ll collaborate with Product and Engineering, create detailed bug reports, and ensure user accounts and access are properly