Medtronic in Bogotá is seeking a Senior Customer Experience (CX) Specialist to analyze and enhance the customer journey across channels, identifying pain points and opportunities to improve satisfaction and loyalty in the healthcare sector.This full-time role involves collaborating with Marketing, Sales, Digital, Operations, and Customer Support to implement improvements, monitor CX KPIs, and drive a customer-centric culture.
The position supports a adaptable work model in Bogotá.
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