Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience.
As a Bilingual Service to Sales Representative – Spanish-English working in Bogota, Colombia, you'll be a part of bringing humanity to business.What You'll be DoingAre you results focused and love to help others?
Do you have a passion to maximize sales opportunities?
In this role, you'll work effectively to service and upsell client products to existing customers.
Focused on educating the customer on their current product(s), you'll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs.
Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You'llBring your passion and experience in negotiation to close a sale, handle objections and rebuttals during role plays and customer interactionsEffectively handle calls from existing customers while identifying and handling all sales opportunities from start to closeWhat You Bring to the RoleSales aptitude and active listening skills to target the needs of existing customers, with the motivation and determination to capture sales cues and upsell products and services that meet those needs6 months of call center and/or customer service experienceAdvanced English and Spanish both written and spokenCurrently live in Bogota or the immediate surroundingsOpen availability to work any shift, including evenings and weekendsAbility to navigate through several web applications simultaneously (multitask)Competency using Microsoft WindowsWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage of 3,200,000COP + $462,500COP meal allowance + 1,000,000COP hiring bonus and the benefits you'd expect and maybe a few that would pleasantly surprise youUp to three days off, including Sundays offA Bit More About Your RoleWe're committed to ensuring you have the skills and support to be successful in your role throughout your career.
From your first day in training, through individualized webcam-enabled engagement and coaching, on into ****s of free courses to support your career growth wherever that may take you.
And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers.
Our TTEC community is here for you as one dynamic, global family.
You'll report to the Team Lead.
You'll contribute to the success of the customer experience and the overall success of the team.About TTECOur business is about making customers happy.
That's all we do.
Since ****, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our integral teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vista points and for you to bring value to the table in your own unique way.
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📌 Bilingual Service To Sales Representative (Bogotá)
🏢 TTEC Colombia
📍 Bogotá