It's more than a job
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises.
By transporting medicines, toys, and important machine parts, you are delivering goods and making many moments possible for people around the world.
At Kuehne+Nagel, our contribution counts in more ways than we imagine.
In this role, you will contribute to service excellence by ensuring timely transportation execution, operational visibility, cost control, and continuous improvement of transportation processes.
You will support customer satisfaction while maintaining compliance with regulatory and operational requirements.
Responsibilities
Coordinate and monitor OTM and inland transportation operations from shipment preparation through final delivery.
Manage relationships with transportation providers and ensure compliance with agreed service levels.
Track shipments, monitor operational milestones, and proactively address transportation issues.
Support customers and internal stakeholders by providing timely updates, operational guidance, and issue resolution.
Review transportation documentation, billing processes, and operational reports to ensure accuracy and compliance.
Monitor operational KPIs and contribute to continuous improvement initiatives.
Collaborate with cross-functional teams, including Customer Care, Operations, Finance, and Sales, to deliver service excellence.
Ensure adherence to company policies, operational procedures, and regulatory requirements.
Qualifications
Experience in transportation, logistics, freight forwarding, supply chain,



or related operational environments.
Knowledge of inland transportation, carrier management, shipment coordination, and operational follow‐up.
Strong problem‐solving and decision‐making skills in fast‐paced operational environments.
Ability to manage multiple priorities while maintaining attention to detail and service quality.
Strong communication and stakeholder management skills.
Experience working with operational KPIs, reporting, and process improvement initiatives.
Proficiency in Microsoft Office, particularly Excel.
Intermediate to advanced English proficiency preferred.
A customer‐focused mindset and commitment to continuous improvement.
Benefits & Opportunities
At Kuehne+Nagel, you will join one of the world's leading logistics companies where innovation, collaboration, and customer excellence drive everything we do.
You will have the opportunity to develop your career within a global organization, work alongside experienced logistics professionals, and contribute to complex transportation solutions that make a real impact.
We offer a collaborative environment, learning opportunities, and the chance to grow within a company committed to operational excellence and employee development.
Who we are
Logistics shapes everyday life—from the goods we consume to the healthcare we rely on.
At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a general leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference.
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