RA245 Team Lead : Service Operations

RA245 Team Lead : Service Operations

12 ene
Sin nombre

12 ene

Sin nombre


About Aggreko plc: Around the world, people, businesses and countries are striving for a better future. A future that needs power and the right conditions to succeed. Thats why at Aggreko, we work round the clock, making sure our customers get the electricity, heating and cooling they need, whenever they need it : all powered by our trademark passion, unrivalled international experience and local knowledge. From urban development to unique commercial projects and even humanitarian emergencies, we bring our expertise and equipment to any location, from the worlds busiest cities to some of the most remote places on earth. Every project is different, so we listen first and design a system supported by our service anywhere, to any scale.

Transforming the lives and livelihoods of individuals, organisations and communities across the globe.


Positions holders are typically field based focusing on the delivery of planned maintenance programs to ensure reliable and safe asset operation. Activities include:

Coordinating and undertaking a range of maintenance activities within defined operating procedures

Conducting safety inspections and complying with Aggrekos safety regulation

Providing first level technical advice to customers

May resolve/troubleshoot implementation problems

Accountability Level:

Supervisory operations role, providing team leadership on the ground. Problems faced may be difficult but can be addressed within an established framework

Key Responsibilities:

Ensure the completion of repairs and overhauls on time, to standard and within agreed budgets for both specific repairs and overall department budgets.

Ensure adherence to safety practices and quality standards.

Support the manager in the allocation of yard service resources to meet contractual requirements, including A and B servicing on the yard, shop turnaround service orders, attendance of swaps, on call rotas, preparation of job specific equipment, sales support site visits and the processing of chargeable extras.

Responsible for testing and analysing equipment upon arrival and before final completions; and final inspection of equipment after repair and prior to release to fleet.

Plan the workload to maximise utilisation of the testing facilities.

Ensure all teams clearly understands their roles and responsibilities, and maintain team discipline, observing and reporting time keeping and absenteeism.

Approve service orders ensuring invoicing to customers (where relevant) as well as accurate and complete registration of engineer activities in Mobility.

Ensure customer claims on operational aspects are processed promptly in conformity with the highest standards of customer service.

Ensure all plant tooling, lifting and measuring equipment is used within the field operation is maintained, calibrated and inspected according to the appropriate procedures.

Adhere to safety practices and quality standards.

Typical Experience:

Specialised Diploma / Vocational Training

About Us

Were the people who use our big boxes to make a massive difference.We believe in the positive impact of power and the ability to control temperature. We believe what we do opens up opportunity and creates potential for individuals, communities, industries and societies over the world.We believe when we work together we can do anything. We believe in the power of our team.Were the people who keep the lights on. And we recruit the best talent, too.

Our four values help us get even better at what we do.Its the Aggreko way of working : we call it Always Orange.

Always Orange means:

Being dynamic:Were nimble and are always ready to react to an ever changing world.

Being expert:We know our stuff, were great under pressure and we thrive in our busy, fast:paced, deadline:driven environment. We use our experience to make a difference. We know how to challenge and we have the courage of our convictions.

Being together:We play for Team Aggreko and value the expertise of everyone aroun

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