About the Role

? Medellín, Colombia
? Full-time
About the Role

We’re looking for a proactive Track & Trace Agent to monitor shipments, coordinate pickups, and secure carrier capacity during the night shift.
What You’ll Do
Monitor loads from origin to destination and provide real-time updates
Confirm pickups and next-day loads with drivers and carriers
Manage communication through calls, email, and text
Resolve delays and coordinate recovery solutions
Secure alternate or additional trucks through load boards
Maintain accurate tracking records and operational reports
Monitor client injections and keep internal teams updated
Review shift reports and prioritize overnight activities
What You Bring
Experience in Track & Trace, carrier sales, dispatch, or logistics
Strong communication and problem-solving skills
Comfortable working with carriers, drivers, and load boards
Highly organized and detail-oriented
Able to work independently in a fast-paced environment
Strong English communication skills

📌 Track & Trace Agent (Medellín)
🏢 Work With Us
📍 Medellín