The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
You Will:
Provide accurate weekly/ monthly/ quarterly sales forecast
Mastery of product knowledge and technical understanding of services to assess client requirements
Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
Manage external competitive pressures and handle objections to retain customers or win new customers
Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
Conduct proactive prospecting and manage the sales pipeline and funnel, identifying, qualifying, and progressing opportunities through each stage of the sales cycle.
Work with your team and management to provide a professional experience during all interactions with customers and prospects
Maintain the customer management system (CRM) to ensure all relevant data is captured
Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
Work with a team and report directly to a Sales Manager
You Have:
Certified 1+ Year of experience working in B2B Sales (Business to Business) or 2+ Years in B2C Sales (Business to Customer)
English Level B2+/C1
Experience in B2B prospecting, pipeline management, and sales funnel management.
Experience with Cold Calling
Experience working with Salesforce.com or similar CRM
Prior success in achievement of personal and team sales quota/goals
Experience in high-volume calling
Experience learning new technology and data
Problem solving skills
Excellent knowledge of MS Office programs
Experience or willingness to work from home