We are seeking a detail-oriented, bilingual Claims Examiner to join our Travel Insurance team at Epic Health Solutions. In this role, the examiner will review, investigate, and adjudicate travel insurance claims while communicating professionally with insureds, brokers, and medical facilities in both English and Portuguese. This position is essential to maintaining claims accuracy and supporting our operational goals.Key ResponsibilitiesReview, investigate, and adjudicate Travel Insurance claims (Medical, Trip Cancellation/Interruption/Delay, Baggage Loss/Damage/Delay) in accordance with policy terms and conditionsCommunicate effectively and professionally in both English and Portuguese with insureds, agents/brokers, medical facilities, and other stakeholders to collect documentation and explain claim status and decisionsAnalyze medical records and other supporting evidence to determine coverage and validity of claimsRespond to claim inquiries and complaints from insureds and brokers in a timely, courteous manner#J-18808-Ljbffr

📌 Bilingual Claims Examiner (Medellín)
🏢 VIP Universal Medical Insurance Group (VUMI)
📍 Medellín