Position: IT Specialist Location: Bogota, Colombia
Employment type: Full-time Remuneration: Base salary About the
role. We are seeking an experienced and dynamic IT Specialist to
join our team. In this role, you will apply your strong technical
background in hardware and software support to manage IT
infrastructure and user devices. Your expertise will be essential
in ensuring smooth operations in a fast-paced 24/7 environment, collaborating with cross-functional teams, and resolving technical
issues efficiently. You will play a key role in maintaining a
reliable and high-performing IT ecosystem that supports the

organization's success. DUTIES AND RESPONSIBILITIES: Oversee

streaming equipment and critical infrastructure using monitoring
tools to ensure continuous, high-quality service Manage incoming IT
support requests and maintain key systems such as encoders, dealer
modules, access points, and switches Collaborate with development
and cross-functional teams to test new applications and ensure
proper network and system functionality Ensure operational
continuity of encoders and media servers for smooth broadcasting, resolving issues promptly Troubleshoot technical problems with the
operations team, performing repairs or equipment replacements as
needed Maintain workstation configurations, user access, and

internal procedures while resolving incidents within SLA standards

Manage IT inventory,



update asset records, assign equipment, conduct audits, and coordinate with external suppliers with minimal

business disruption Support the improvement of IT infrastructure, perform hardware and software maintenance, and safeguard

information security. REQUIREMENTS: Fluent in English (C1) and

Spanish (C1), with strong proficiency in both written and spoken
communication Minimum 3 years of experience in hardware and
software support within a technical environment Strong knowledge of
Windows and/or Linux systems, including Active Directory
administration Hands-on experience with hardware and software
installation, configuration, and troubleshooting Proven experience
with Wi-Fi networks and network management Ability to collaborate
effectively across departments in a team-oriented environment
Excellent troubleshooting, analytical, and problem-solving skills
with a proactive mindset Flexibility to work various shifts within
a 24/7 operation Nice to have: Relevant IT certifications and

experience with streaming or broadcasting equipment. BENEFITS: Competitive salary with bonus opportunities based on performance

Paid training to familiarise with the company's high standards and
procedures Private Health Insurance for comprehensive medical
coverage Opportunities to advance within a general tech company And

many others!!!

📌 IT Specialist for Bogota Office (Bogotá)
🏢 The lemon Consulting
📍 Bogotá