Customer Success Engineer – Dynamic Docs

Location: Bogota, Colombia

Model of Work: Hybrid

Please Submit your CV/Resumé in English. Resumes not submitted in English will not be considered.

Are you excited by challenges? Do you enjoy working in a fast-paced, international and dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation.

Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched general expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies.

Overview

The primary role of the Customer Success Engineer (CSE)



position is to build relationships with new and existing customers by project managing their onboarding to the product, providing best practices, technical and customer support, and user training on the application. Quorum has built its reputation in the industry offering an exceptional level of support to customers. An ideal candidate is technically savvy with excellent communication skills, project management experience, and knowledge of the upstream oil and gas industry. The CSE is responsible for client consulting, new customer implementation, project management technical troubleshooting, customer support and new user training.

Responsibilities

Technical & Customer Support troubleshooting issues over the phone and support portal. Training of new users and consulting best practices. Graduating new customer from onboarding to company advocates (partners) who provide additional value through referrals and j

📌 Customer Success Engineer (Bogotá)
🏢 Quorum Software
📍 Bogotá