Job Summary

We are seeking a resilient and proactive Logistics Coordinator to join our Transportation Operations team. The idóneo candidate will have 1+ year of overall logistics experience and strong communication skills, with experience supporting drivers and managing time-sensitive operational situations. Experience in freight brokerage, FTL operations, dispatch, or direct driver support is highly preferred.

This role is responsible for providing real-time support to drivers, coordinating re-dispatch and contingency situations, updating shipment information, processing customer requests, and ensuring accurate completion of daily transportation operations.

Key Responsibilities

Provide real-time support to drivers by handling calls and messages related to operational issues.
Assist drivers with questions, route issues, delays, and other transportation-related situations.
Manage route contingencies, including incomplete routes and delivery re-scheduling.
Coordinate re-dispatch activities and reassign loads to available drivers when required.




Collect and validate Proof of Delivery (POD) documentation at the end of each shift.
Verify route completion and update load status and chassis usage information in the appropriate systems.
Process customer instructions received through email and enter container movement or return requests into the system.
Notify customers proactively about delivery delays caused by operational restrictions, terminal availability, or lack of appointments at rail facilities.
Support the Accounting team by entering operational charges and rates according to established SOPs.
Maintain accurate and timely operational records.
Coordinate with drivers, customers, operations teams, and other stakeholders to ensure smooth transportation execution.
Identify operational issues and provide timely, practical solutions.
Perform additional logistics and transportation duties as assigned.

Requirements

1+ year of overall experience in Logistics, Transporta

📌 Logistics Coordinator (Bucaramanga)
🏢 Lean Solutions Group
📍 Bucaramanga