Simple Fulfillment | Full-time | $1,400 to $1,800 USD/month | US Central Time hours

We're a third-party logistics company based in Austin, Texas. Brands send us their inventory. We store it, pick it, pack it, and ship it. Most of our new business starts with someone filling out a form or emailing us with a question about pricing, and right now those all land on one plate. We need help staying on top of them.

We're bootstrapped and small by design. No outside funding, no layers, and a team where everyone's decisions actually show up in the customer experience. Most 3PLs earn their reputation with hidden fees, stale software, and account managers who don't know your business. We built this one to be the opposite. If you join, you'll work directly with the owner and have real influence over how things run.

The basics

- Fully remote. Open to applicants across Latin America and the Caribbean. We hire on English, time zone overlap, and skill, not on which country you're in.
- Full-time, Monday to Friday, 9am to 5pm US Central Time (Austin hours).
- $1,400 to $1,800 USD per month depending on experience, paid in USD as an independent contractor.
- Fluent written and spoken English is required. Most of your day is writing to US prospects, and your emails are the first impression they get of us.

What you'd actually be doing
- Owning follow-up on open opportunities so nothing sits. A lot of deals die because nobody replied for four days, not because the price was wrong.
- Running the CRM. Not just logging activity, but keeping stages accurate, notes useful, records deduped, and next steps set on every open deal so the pipeline reflects reality instead of wishful thinking.
- Writing and answering emails from prospects: quote requests, follow-up questions, and "just checking in" nudges that don't sound like spam.
- Answering live chat and inbound questions about what we do, what we charge, and whether we're a fit.
- Learning our pricing well enough to answer most questions without escalating.



That means understanding weight bands, storage rates, receiving and return fees, surcharges, and how our monthly minimum works.
- Telling us how to do this better. You'll see the same questions, the same drop-off points, and the same manual steps over and over before anyone else does. We want the template, the canned response, the automation, or the process change that comes out of that.
- Handing off when a deal gets complex, technical, or needs a real negotiation.

What this job is not: you're not running the full sales cycle or closing deals solo. You're the reason deals don't fall through the cracks between conversations.

Who this is for

- You've organized a CRM before, and you have opinions about how one should be set up. You know what a pipeline looks like when it's been neglected and what it takes to clean it up.
- Follow-up is a system for you, not a memory exercise. Every open thread has an owner, a next step, and a date on it.
- You're organized by default. Nothing gets lost, nothing gets forgotten, and you don't need to be asked twice.
- You work independently. Nobody is going to assign you your day. You'll figure out what's most urgent, do it, and flag what needs a decision from the owner.
- You spot inefficiency and fix it instead of working around it forever.
- You write well and quickly. Clear, short, human emails, not corporate filler.
- You're comfortable with numbers. You don't need a logistics background, but you can't be scared of a rate table.

Nice to have
- Experience with Pipedrive, or any CRM you've actually lived in day to day
- Logistics, 3PL, shipping, or supply chain background
- Ecommerce experience of any kind: agency side, brand side, or your own store

How to apply
- Fill out the application form (linked below). It includes a few short written questions and takes about 20 minutes. We read every answer, and the written answers matter more than your resume. Applications that skip the form won't be considered.

https://docs.google.com/document/d/17YK8M9F5lEavMfZa8J9frz8cyo1LhD5-h7D5EjejIjM/edit?usp=sharing

📌 Sales Operations Coordinator (Colombia)
🏢 Simpl Fulfillment
📍 Colombia