Network Operations Engineer
1. About the role
Share is the integral marketplace for bandwidth. We aggregate telco infrastructure into a single layer and give ISPs, hyperscalers, and AI companies a clean path to deliver connectivity into every home and business across Kenya and the continent. Behind that marketplace is a real network: a BGP edge peering with Tier 1 transit, hyperscalers, and local exchanges, an MPLS backbone, aggregation and access gear, and the systems that watch all of it.
For the partners who run on us, the network is the product, and the NOC is where they feel it. A clean shift is a partner who never knew anything happened. That is the bar.
We are early and the team is small, so we cannot afford a pair of hands that only knows how to escalate. We need a capable network engineer who can stand a shift, resolve real faults without waking anyone, and then keep building the network while East Africa sleeps: propagation and peering checks, health passes across the estate, config changes through to merge, tickets off the board,
automation that takes the next repetitive job off everyone's plate. The watching is the floor of this role, not the ceiling.
You sit inside that system. You use it, you push back on it when it is wrong, and what you catch that it misses is part of how it gets smarter. As we build automation out across the NOC, you are not just a consumer of the tooling. You help write it.
2. What you'll do
Watch, and know what you're looking at. Sit on our monitoring stack (Zabbix and Grafana dashboards, flow telemetry, alerting) and actually read it. Learn what normal looks like so abnormal jumps out at you: a BGP session that dropped, a link that went down, latency climbing on a path, a capacity threshold breached, a partner suddenly pushing or pulling nothing.
Troubleshoot and resolve. This is where you earn your seat. Confirm the alert is real, gather the facts, and localise the fault: one peer or many, us or upstream, a real outage or
📌 Network Operation Engineer (Bogotá)
🏢 Share
📍 Bogotá