About us

Dear Applicant, due to the severe fluctuation of the currency in. The pay will be between $900.00 US DOLLARS per month depending on experience. We will increase to $100.00 after the 90 days probationary period.

The Personal Injury Hub is a growing Marketing Consultant Firm in Miami, FL. Our goal is to connect our community with the best attorneys and medical centers in the country, that would legally represent a client after an accident. We are not a Law firm, however, we work closely with them.

Our work environment includes:
- Traditional office setting
- Growth opportunities
- On-the-job training

Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Remote Customer Service Representative, you will be responsible for providing exceptional service to our customers, assisting with inquiries, and resolving any issues that may have with their services. This is a wonderful opportunity to join a dynamic and growing company in the customer service industry.

Responsibilities:




- Conduct outbound calls to follow up on customer inquiries and services via phone and chat
- Handle inbound customer inquiries via phone and chat
- Provide accurate and timely information to customers regarding their service
- Resolve customer complaints or concerns in a professional and efficient manner
- Perform data entry tasks to update customer information in the systems
- Analyze customer feedback and trends to identify areas for improvement

Skills:
- Excellent communication skills, both verbal and written
- Fluency in English and proficiency in Spanish is required
- Strong interpersonal skills with the ability to build rapport with customers
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Proficient in data entry and computer skills
- Previous call center experience and Customer Service is prefered

Join our team as a Customer Service Representative and enjoy t

📌 Remote Bilingual Customer Service Representative (Colombia)
🏢 The Personal Injury Hub
📍 Colombia