? We’re Hiring! Bilingual Collections / Accounts Receivable Representative
? Location: Viva Envigado – 100% On-site
? Schedule: Monday to Friday | 42 hours per week | Office hours
? Salary: $2,525,000 + performance bonus + legal benefits
? Contract: Indefinite term
? About the Role
At iQor Colombia, we are looking for Bilingual Collections / Accounts Receivable Representatives to support an important U.S. financial services line.
In this role, you will help ensure accurate billing, timely invoice follow-ups, and professional customer communication, mainly through email and occasional calls.
If you are detail-oriented, proactive, and comfortable working in English with international clients, this opportunity is for you.
? What You’ll Do
- Review and process customer invoices daily to ensure accuracy and timely delivery.
- Monitor accounts receivable balances and identify discrepancies.
- Follow up on outstanding invoices via email or phone to support timely payments.
- Document all customer interactions clearly after each communication.
- Collaborate with internal teams to resolve billing issues and improve the customer payment experience.
- Stay proactive in managing follow-ups and maintaining strong client communication.
? What We’re Looking For
- Previous experience in collections, accounts receivable, or billing support.
- English level B2 (written and conversational).
- Strong communication and customer service skills.
- Detail-oriented with the ability to track financial information accurately.
- Basic proficiency in Microsoft Office (Excel, Word, Outlook).
- Availability to work on-site in Envigado.
? Benefits
- Competitive salary + performance bonus
- Indefinite-term contract
- On-site work at Viva Envigado Shopping Center
- Weekends off (Saturday & Sunday)
- VIP employee discounts at the shopping center
- Career growth opportunities within iQor
- Free Wellness Suite: medical, mental, financial, and veterinary support
✨ Join iQor and grow your career in a general company supporting international clients.
? Apply now and become part of our team!
📌 Collections Representative (Envigado)
🏢 iQor
📍 Envigado