Unisys in Bogotá is seeking an entry-level support specialist capable of handling moderately complex questions, following guidelines and using experience with incidents and service requests. You will assist with hardware, software, client and COTS applications, as well as network and user administration.
The role includes escalating more complex issues to other resolver teams, applying problem solving and analytical skills, and supporting L1 agents in daily questions related to client incidents
📌 Help Desk Agent: Dynamic Frontline Tech Support (Bogotá)
🏢 Unisys
📍 Bogotá