About the client: Our client is an Aesthetic Medicine
business dedicated to providing high-quality cosmetic treatments
and wellness solutions. To support their growing patient base, they
are looking for a dedicated specialist to bridge the gap between
initial social media interest and clinical consultation. The goal
is to provide a seamless, professional, and informative entry point
for patients looking to enhance their aesthetic journey. About the
role: We are seeking an Appointment Setter to manage warm lead
outreach originating from social media and other digital pipelines.
This role is focused on converting interest into action by guiding
potential patients through the intake process. Your primary
objective is to engage leads in friendly, informative discussions, capture necessary intake details (including credit card
information, etc.), and successfully schedule free consultations.
You will be the first point of contact, responsible for managing
consultant calendars and ensuring a premium patient experience from
the very first call. What you’ll be doing: Warm Lead Engagement: Promptly reaching out to leads from social media and other
pipelines to capitalize on their initial interest. Patient Intake
Management: Guiding potential patients through the full intake
process,
including collecting personal details and credit card
information securely. Consultation Scheduling: Managing the
calendars of clinic consultants to book and confirm free initial
consultations. Informative Advocacy: Conducting friendly, low-pressure discussions to educate leads on services and prepare
them for their appointments. Pipeline Coordination: Utilizing CRM
tools to ensure every lead is tracked and moved efficiently through
the booking funnel. Who are we looking for? 3+ years of experience
as a telemarketer, intake coordinator, or in a similar
inbound/outbound calling role. Proven track record of managing warm
leads and driving conversions in a professional setting.
Proficiency with Project Management and CRM systems is preferred.
Experience with niche-specific medical software (e.g., Zenoti or
similar) is a significant plus. A medical, Healthcare, or Aesthetic
Medicine background is highly preferred. US-based work experience
is required. Excellent English communication skills with a
professional and welcoming phone presence. Position: Appointment
Specialist Remote Status: Fully Remote Working Hours: 9 am - 5 pm
PST Holidays: US Federal Holidays Salary: 1200 USD - 1500 USD +