Job Title: Scheduler
Schedule: Monday to Friday and Saturday or Sunday
8am to 5 pm
Experience Required: Minimum 3 years
On site

Job Overview
We are seeking a highly organized and proactive Legal Assistant / Scheduler to support operations by coordinating client and caregiver relationships while ensuring a high-quality service experience. This role plays a critical part in managing schedules, handling communications, and supporting administrative and payroll processes in a fast-paced environment.

Key Responsibilities
• Answer phone calls and respond to inquiries in a professional and upbeat manner
• Serve as a liaison between caregivers, clients, and office management
• Coordinate and schedule day-to-day caregiver assignments
• Ensure accurate intake and handling of referrals and service requests
• Maintain ongoing communication with clients and staff to evaluate service quality
• Assist with sales, marketing, and public relations activities
• Handle payroll-related tasks, including:
o Verifying timesheets
o Updating telephony records
o Supporting payroll data entry




• Maintain accurate documentation and personnel records (ClearCare/WellSky preferred)
• Monitor scheduling systems and ensure proper caregiver-client matching
• Perform on-call coordination duties when required
• Support general office coordination activities

Core Competencies
• Strong verbal communication skills
• Excellent organizational and multitasking abilities
• Customer-focused mindset
• Sound judgment and decision-making
• Adaptability and stress management
• Resourcefulness and problem-solving skills
• Positive and professional attitude

Qualifications
• Minimum 3 years of experience in scheduling, administration, or similar roles
• Background in healthcare or home care services preferred
• Experience with scheduling systems (WellSky is a plus)
• Strong customer service experience
• Ability to thrive in a fast-paced, high-volume environment

What We’re Looking For
We value candidates who:
• Ca

📌 Agendador de citas Bilingue (Cali)
🏢 Solvo S
📍 Cali