Job Title: Senior AI/Backend Engineer

Location: Remote – Latin America Preferred (Must overlap with U.S. time zones)

Type of Contract: Full-Time | Remote

Salary Range: Market Rates

Language Requirements: Professional English proficiency

We are seeking a skilled Senior AI/Backend Engineer with deep expertise in Python, AI orchestration, and cloud-native backend systems to join our growing team. You will play a key role in developing a scalable, production-ready AI Voice Dispatch Assistant operating entirely within a secure AWS environment. Your work will directly impact the reliability, intelligence, and scalability of a multi-agent voice AI platform.

Key Responsibilities
- Design, implement, and maintain a multi-agent AI system using Strands Agents SDK (BidiAgent) deployed on AWS ECS/Fargate, ensuring per-session isolation, auto-scaling, and lifecycle management of Nova 2 Sonic BidirectionalStream.
- Develop and maintain high-performance backend services and APIs using FastAPI, including centralized API client libraries for Member Services, Dispatch, Coverage,



and Eligibility workflows.
- Build robust backend features such as Pydantic-based data models, field-level PII masking, audit logging, and endpoint-level caching strategies.
- Implement LLM orchestration and Retrieval-Augmented Generation (RAG) pipelines, including triage super-agent routing using Nova Micro and specialized sub-agent delegation.
- Integrate AWS Bedrock Knowledge Bases, OpenSearch Serverless, and Titan embeddings to ground AI responses using technical documentation and domain-specific knowledge.
- Configure security, compliance, and content protection controls, including Bedrock Guardrails, AWS Cognito authentication, FastAPI JWT middleware, and Lambda-based authorization mechanisms.
- Develop and manage serverless infrastructure components including API Gateway, AWS Lambda handlers, DynamoDB session state management, and ElastiCache Redis integrations.

Must-Have Qualifications
- 5+ year

📌 Senior AI/Backend Engineer (Bogotá)
🏢 Nearshore Business Solutions
📍 Bogotá