Cloudbeds is seeking a Customer Support Manager for LATAM to lead a remote team of Support Leads and ensure top-tier hospitality software support. You will coach staff, manage escalations, and drive CSAT/NPS while collaborating with product and engineering to scale service quality across regions.
Adecuado candidates bring hotel operations experience, 2+ years leading customer-facing teams, and fluency in English and Spanish.
📌 LATAM Customer Support Manager (Bogotá)
🏢 Cloudbeds
📍 Bogotá
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