We are looking for a Business Analyst to join the Antifraud&Disputes; team in
Colombia.
The team is responsible for preventing fraud, developing fraud prevention
processes, and implementing protection mechanisms across the bank's key products
and customer journeys. You will contribute to both the evolution of existing
fraud controls and the launch of new products, ensuring fraud prevention is
embedded into product design from day one.
In this role, you will work at the intersection of fraud prevention, product
development, risk, AML, operations, analytics, and technology.
Your initial focus will include supporting the launch of debit products,
designing secure cash withdrawal processes with offline partners, and preparing
fraud prevention capabilities for future products, while helping build scalable
fraud controls as the business grows.

Challenges that await you:

* Collecting and formalizing requirements from stakeholders, prioritizing
changes based on risk and impact, and leading delivery from discovery to
rollout
* Facilitating communication between engineering, data/ML,



risk operations
(AFC), and product to ensure alignment on monitoring roadmap and control
design
* Identifying root causes of monitoring/control gaps (false positives/false
negatives, operational bottlenecks, data quality issues) and coordinating
cross-functional resolution
* Implementing best practices in risk analytics and reporting (control
effectiveness, alert quality, investigation efficiency) to improve
operational performance and risk outcomes
* Closely collaborating with designers and operations to shape investigation
and case-management UX and improve investigator productivity

What makes you a great fit:

* 2–4 years of experience as a Business Analyst
* Basic SQL proficiency (data validation, exploratory analysis, alert quality
checks)
* Proven experience in eliciting, documenting, and managing requirements for
complex systems (preferably in fintech/banking/risk)
* Ability to translate

📌 Business Analyst Middle (Colombia)
🏢 Plata Card
📍 Colombia