? About the Role
We’re hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution inside a fast-growing startup environment.
This is not a passive account management role.
You will be directly responsible for:
- cold email campaign performance,
- inbox placement,
- deliverability troubleshooting,
- campaign optimization,
- client communication,
- and retention.
You’ll work closely with:
- the founder,
- outreach team,
- developers,
- and operations
to ensure campaigns perform, clients stay happy, and delivery standards scale with the business.
If you understand cold email beyond basic outreach — including:
- infrastructure,
- warm-up,
- deliverability,
- copy performance,
- inbox health,
- and campaign optimization —
this role is a strong fit.
? What You’ll Own
Client Campaign Ownership
- Act as the primary point of contact for 20–30 active clients
- Lead client check-ins and performance conversations
- Manage client expectations and campaign updates
- Build strong long-term client relationships
- Proactively identify risks and prevent churn before issues escalate
Cold Email Campaign Performance
- Diagnose and optimize underperforming campaigns
- Troubleshoot:
- deliverability issues
- inbox placement problems
- domain health
- spam issues
- list quality concerns
- low reply rates
- Review and optimize:
- subject lines
- messaging
- sequencing
- personalization
- Quality-check campaigns before launch
- Continuously improve campaign performance and outcomes
Deliverability & Infrastructure
- Manage and optimize:
- warm-up systems
- inbox reputation
- sending domains
- DNS setup
- SPF / DKIM / DMARC
- Understand how inbox placement impacts results
- Troubleshoot technical campaign issues independently when possible
- Collaborate