Are you friendly, confident on the phone, and good at turning conversations into sales?

Ken's Gutters is looking for a Residential Sales Representative based in Colombia to work with homeowners in the United States who need gutter cleaning and other home services.

This is a combination of sales and customer service. You'll speak with customers who contact us for service, answer their questions, provide pricing, follow up with leads, and help turn inquiries into booked jobs.

Most importantly, you'll make customers feel comfortable choosing Ken's Gutters.

What You'll Be Doing

- Handle inbound calls from homeowners interested in our services.
- Speak with new and existing U.S. customers by phone, text, and email.
- Understand what the customer needs and recommend the appropriate service.
- Provide pricing and explain our services clearly and confidently.
- Convert incoming leads into booked jobs.
- Make outbound follow-up calls to customers who requested information but haven't booked yet.
- Follow up with previous customers regarding recurring or additional services.
- Schedule services and coordinate customer appointments.
- Maintain accurate customer information and notes in our systems.
- Work toward individual and team sales goals.
- Work closely with our sales, dispatch, and operations teams.

Who We're Looking For

We're looking for someone who genuinely enjoys talking to people and isn't afraid to sell.

You should be:

- Friendly, confident, and professional on the phone.
- Fluent in spoken and written English.
- Comfortable speaking with U.S. customers throughout the day.
- Comfortable asking for the sale and following up when a customer doesn't book immediately.
- Motivated by goals, results, and commissions.
- Reliable and consistent.
- Organized and able to manage multiple conversations and follow-ups.
- Comfortable using computers and learning new software.




- Able to communicate naturally rather than sounding like you're reading from a script.

Previous experience in inside sales, call centers, customer service, hospitality, retail sales, appointment setting, or telephone sales is preferred.

Experience selling to U.S. customers is a strong advantage.

You May Be a Great Fit If You...

✔ Enjoy talking to people and building rapport quickly.

✔ Like helping customers find the right solution.

✔ Don't get discouraged when someone says "I'm not sure" or "I'll think about it."

✔ Naturally follow up instead of waiting for customers to call back.

✔ Enjoy working toward goals and seeing your sales results.

✔ Want a role where your performance can directly increase your earnings.

Schedule

- Monday–Friday.
- 9:00 AM–5:00 PM U.S. Eastern Time.
- Remote position based in Colombia.
- No weekends.

Compensation

- Competitive monthly base compensation.
- Monthly sales commissions based on performance.
- Opportunity to increase your earnings as your sales performance grows.
- Stable, long-term opportunity with a growing U.S. company.

Growth Opportunity

Ken's Gutters is growing quickly, and we're looking for people who want to grow with us.

Strong performers will have opportunities to develop into more advanced sales, customer relationship, and team leadership positions.

If you're someone who can provide excellent customer service and knows how to turn a good conversation into a sale, we'd like to hear from you.

Job Types: Full-time, Permanent

Application Question(s):

- Have you previously worked with customers in the United States?
- Do you have a private, quiet home-office space, a reliable computer, and a stable high-speed internet connection that allows you to make professional customer calls throughout the workday?

Experience:

- Sales: 1 year (Required)

Language:

- English (Required)

Work Location: Remote

📌 Residential Sales Representative – U.S. Customers (Colombia)
🏢 Ken's Gutters
📍 Colombia