Position Overview

We are seeking a motivated, confident, and results-driven Sales & Cold Calling Specialist to join our personal injury law firm. This position is responsible for making outbound calls, engaging prospective clients, identifying potential personal injury matters, and helping qualified prospects connect with our legal intake team.

The ideal candidate is comfortable speaking with people by phone, can build rapport quickly, handles objections professionally, and is motivated by achieving performance goals.

Key Responsibilities

- Make a high volume of outbound cold calls to prospective clients.
- Introduce the law firm and explain available legal services in a professional and compliant manner.
- Engage prospects, build rapport, and identify individuals who may require legal assistance following an accident or injury.
- Ask appropriate qualifying questions and gather basic information about potential cases.
- Identify qualified leads and schedule consultations with the appropriate attorney or intake specialist.
- Follow up with leads through phone calls, text messages, or other approved communication channels.
- Maintain accurate and detailed records of calls, leads, appointments, and outcomes in the firm's CRM.
- Handle objections and rejection professionally while maintaining a positive attitude.
- Meet or exceed daily and monthly call, lead-generation, and appointment-setting goals.




- Follow all firm policies and applicable legal and advertising requirements.
- Protect prospective-client information and maintain confidentiality.

Qualifications

- Previous experience in sales, cold calling, telemarketing, appointment setting, or lead generation preferred.
- Experience in a law firm, personal injury, insurance, healthcare, or similar industry is a plus.
- Excellent verbal communication and active-listening skills.
- Confident and professional telephone presence.
- Strong interpersonal and relationship-building skills.
- Ability to handle rejection and remain persistent without being aggressive.
- Strong organizational skills and attention to detail.
- Comfortable working with CRM systems and basic computer applications.
- Self-motivated and able to work independently in a goal-oriented environment.
- Bilingual English/ Spanish

Compensation

- Competitive hourly pay.
- Opportunities for advancement based on performance and experience.

Idóneo Candidate

The ideal candidate is energetic, persuasive, empathetic, and highly motivated. You should enjoy talking with people, be comfortable making repeated outbound calls, and understand that successful sales comes from listening, building trust, and providing a helpful first point of contact—not simply making a sale.

Job Type: Full-time

Expected hours: 40.0 per week

Work Location: In person

📌 Cold Calling Closer-Personal Injury Law Firm (Colombia)
🏢 APEX Injury Attorneys
📍 Colombia