Ready to Build a Long-Term Career in Operations, Insurance, and Business Support?
We are looking for a detail-oriented, analytical, and customer-focused Risk Operations Coordinator to join our growing team.
This role is ideal for professionals who enjoy working with documentation, client support, data validation, reporting, and operational processes. You'll play a critical role in supporting insurance-related operations, maintaining accurate records, processing requests, and ensuring exceptional service for both clients and internal teams.
If you're looking for stability, development, and long-term growth within a professional organization, this opportunity is for you.
? What You'll Do
Insurance & Risk Operations
✅ Process Certificates of Insurance (COIs)
✅ Review policy information and carrier documentation
✅ Ensure certificates are issued accurately and from the appropriate policy
✅ Process requests through internal platforms and service portals
✅ Maintain organized and updated insurance records
Client & Vendor Support
✅ Communicate with clients, carriers, vendors, and internal stakeholders
✅ Respond to requests and follow up on pending items
✅ Provide professional and timely customer service
✅ Build strong working relationships across multiple teams
Documentation & Data Management
✅ Maintain policy endorsements and operational records
✅ Update payment trackers and internal databases
✅ Verify information accuracy and identify discrepancies
✅ Support reporting and administrative projects
Process Improvement
✅ Follow structured procedures and operational workflows
✅ Support initiatives that improve efficiency and service quality
✅ Assist with special projects assigned by leadership
? What We're Looking For
Required Qualifications
✔ B2+ English (written and spoken)
✔ 1–3 years of experience in:
- Administrative Support
- Customer Service
- Insurance Operations
- Payroll Support
- Business Operations
- Back-Office Environments
✔ Strong Microsoft Office skills
✔ Intermediate Excel knowledge
✔ Strong attention to detail
✔ Ability to manage multiple priorities
✔ Professional communication skills
✔ Strong analytical and problem-solving abilities
? Idóneo Candidate
We're looking for someone who:
✅ Wants a long-term career path
✅ Enjoys working with processes, documentation, and operations
✅ Has strong attention to detail
✅ Is highly organized and dependable
✅ Can work independently while following procedures
✅ Provides excellent customer service
✅ Takes ownership of responsibilities
✅ Thrives in structured environments
? Why Join Us?
✨ Stable and growth-oriented environment
✨ Exposure to insurance and risk operations
✨ Opportunity to develop operational and analytical skills
✨ Collaborative team culture
✨ Long-term career development opportunities
? Apply Today!
If you're analytical, organized, and looking to build a rewarding career in operations and client support, we'd love to hear from you.