Ubiquity in Bogotá, Colombia is hiring a Tech Support Tier 2 to join our office-based team. You will resolve complex technical issues, assist customers, and ensure high-quality service delivery in a fast-paced environment.
You should have at least 3 years in technical support, be able to explain concepts clearly, document steps, and work independently while keeping a customer-focused mindset. The role collaborates with cross-functional teams and requires strong troubleshooting across hardware,