Epic Patient Access, RTE & Referrals Analyst

Location: Kondapur, Hyderabad

Work Mode: Work from Office (5 Days a Week) – No Work from Home / No Hybrid

Shift Timings: 5:30 PM – 2:30 AM IST (Aligned with U.S. Eastern Time)

Job Summary:

We are seeking an experienced Epic Patient Access, RTE & Referrals Analyst to join our healthcare IT team. The adecuado candidate will have hands-on experience in implementing, configuring, supporting, and optimizing the Epic Patient Access suite, including Real-Time Eligibility (RTE) and Referrals. The candidate will work closely with patient access, registration, scheduling, revenue cycle, and clinical teams to streamline patient intake, insurance verification, referral management, and front-end revenue cycle processes.

Key Responsibilities

- Configure, maintain, and support the Epic Patient Access, RTE, and Referrals applications.

- Gather, analyze, and document business and operational requirements from patient access, scheduling, and revenue cycle stakeholders.

- Design, build, test, validate, and deploy Epic Patient Access enhancements and system changes.

- Configure and support patient registration, insurance verification, eligibility checks, referral workflows, and authorization processes.

- Support Real-Time Eligibility (RTE) transactions and troubleshoot payer connectivity and eligibility issues.

- Build and maintain referral workflows, work queues, scheduling rules, and insurance-related configurations.

- Troubleshoot application issues and provide timely production support.

- Participate in Epic implementations, upgrades, optimization initiatives, and enhancement projects.

- Perform unit testing, integrated testing, and User Acceptance Testing (UAT).

- Develop and maintain build documentation, workflow diagrams, technical specifications, and support documentation.





- Collaborate with other Epic application analysts to ensure seamless integration with Cadence, Prelude, Resolute, MyChart, and other Epic modules.

- Ensure all configurations comply with Epic best practices, healthcare regulations, and organizational governance standards.

Requirements

3+ years of hands-on experience with Epic Patient Access, Real-Time Eligibility (RTE), and Referrals.

- Epic Patient Access Certification is mandatory.

- Experience in Epic build, configuration, implementation, testing, and production support.

- Strong understanding of patient registration, scheduling, insurance eligibility verification, referrals, prior authorizations, and front-end revenue cycle workflows.

- Experience supporting integrated Epic applications.

- Excellent analytical, troubleshooting, and problem-solving skills.

- Strong verbal and written communication skills.

- Ability to work independently and collaboratively in a fast-paced healthcare environment.

Mandatory Requirements

- Epic Patient Access Certification (Mandatory)

- Minimum 3 years of relevant Epic Patient Access experience

- Experience supporting RTE (Real-Time Eligibility) and Referrals

- Excellent communication skills.

- Willing to work 5:30 PM – 2:30 AM IST (Eastern Time Shift).

- Must work from the Kondapur, Hyderabad office (5 days per week).

- Strictly Work From Office – No Work From Home or Hybrid.

- Candidates who can join immediately or are currently serving a 15–20 day notice period will be given preference.

Preferred Skills

- Experience in U.S. healthcare environments.

- Knowledge of patient access, insurance verification, referral management, authorizations, and revenue cycle operations.

- Experience integrating Patient Access with Epic Cadence, Prelude, Resolute, MyChart, and other Epic applications.

- Understanding of Epic implementation methodology and healthcare interoperability.

- Strong documentation, stakeholder management, and communication skills.

📌 Epic Patient Access, RTE & Referrals Analyst (Medellín)
🏢 Importante empresa
📍 Medellín