Let's build the future together! Teamtailor is an
Employer Branding and an ATS SaaS platform used by over 12,000
companies and 200,000 active users in 90 countries around the world
?. Working at Teamtailor means working at an international, fast-paced tech company that offers an adecuado workplace for those
who want to have a tangible impact on the growth of an organization
and are craving responsibilities. It also means having lots of fun
? Building a diverse team with various backgrounds and expertise
has been at the core of Teamtailor since its very beginning and is
indeed part of its strength today! There are no typical profiles; every team member shares our vision and wants to be part of its
success. Customer Onboarding Specialist ?‍? That is why we are
expanding our Customer Success department and looking for a
Customer Onboarding Specialist to support our growing user base
across Latin America with a focus on the South American market .
You will focus on helping customers get the very best start with
our platform. Our mission is to deliver an outstanding onboarding
experience that leaves every user feeling confident and supported.
We are looking for people who are passionate about guiding
customers and creating a truly world class experience You will lead
Enterprise onboarding through a structured implementation journey, combining 1:1 sessions, project guidance, and enablement to ensure
customers successfully go live and adopt Teamtailor in their
organization. Within the Customer Success department,



you will be
working with Customer Success Managers, Product Specialists, Onboarding Specialists, Digital Success Managers, and Promote
Specialists, who are located all around the world. Your key

responsibilities will be to: Lead and deliver Enterprise onboarding

from kickoff to go-live Guide customers through configuration and
best-practice setup (customer executes, you advise) Run structured
onboarding sessions (kickoff, configuration, enablement, go-live)
Drive progress, remove blockers, and keep onboarding on track
Deliver user enablement and training for key stakeholder groups
Provide ongoing guidance and flexible support based on customer
needs Partner closely with Enterprise CSMs to ensure a smooth
handover and long-term success Improve onboarding materials, templates, and internal ways of working Collect insights and
feedback to continuously improve the Enterprise onboarding
experience As an Onboarding Specialist at Teamtailor, you will be

offered: Development opportunities ??‍♂️ The opportunity to work

with the Market's best product ✨ Be part of a great team ? Is this
you? Experience in onboarding and technical customer support in the
SaaS industry Experience in the HR industry A hobby "tech-savvy"
person A ping pong professional ?... we're kidding! But we do like
to play. We value your personality and believe you're passionate

about your work, ambitious, and work hard to reach your goals!

Interested? ?

📌 Customer Onboarding Specialist - Bilingual (Spanish/English) (Soacha)
🏢 Teamtailor
📍 Soacha