Service Desk Specialist (Bogotá)

Service Desk Specialist (Bogotá)

04 sep
|
Remoti
|
Bogotá

04 sep

Remoti

Bogotá

One of the world’s largest fast-food restaurant brands is opening a Hub in Colombia and we are looking for a Service Desk to join the team

Role Details:

- Work Setup:

On-site training, then

100% Remote in Bogotá

- Contract Type:

Contractor (

Paid in USD

)

- Language:

Advanced English

(required)

- Experience:

1–2 years in technical desktop, helpdesk, or IT support.

Technical Requirements:

- Experience with Windows 10/11, macOS, and Active Directory.

- Proficiency with Microsoft Office 2013 / Office 365.

- Mobile device support (iOS, Android, Windows Phone).

- Hardware and software troubleshooting (desktops, laptops, peripherals).

- Ticketing and remote management tools (ServiceNow, Bomgar, Teams, WebEx).

Nice-to-Haves / Preferred:

- CompTIA A+ or Google IT Support Professional certification.

- Familiarity with Cisco WebEx

📌 Service Desk Specialist (Bogotá)
🏢 Remoti
📍 Bogotá

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