The company:

Sucafina is the leading sustainable Farm to Roaster coffee company, with a family tradition in commodities that stretches back to 1905. Today, with more than 1,500 employees in +40 countries, we help stakeholders worldwide to find the perfect coffee solutions. We embed technology, innovation, and sustainability throughout the supply chain, creating shared value for all by Investing in Farmers, Caring for People, and Protecting Our Planet. For more information, visit www.sucafina.com.

What are we looking for:

We are looking for entrepreneurs, techies, passionate, eager to learn, humble, with a positive attitude and a high level of integrity People. Adaptable and willing to take challenges, work and live in coffee-producing countries, People who want to build expertise and a career in the coffee business and are ready to go the extra mile.

What we offer:

We offer within our pleasant family environment, great opportunities to learn and grow, we offer challenges and exposure to multicultural environments, on-merit base compensation, and free coffee around the clock!

The Role:

Logistics Client Support Specialist

Summary of the role:

Responsible for managing the end-to-end execution of sales contracts and inventory positions for assigned clients, ensuring operational excellence, timely deliveries, inventory accuracy, and high-quality customer service. This role serves as the primary operational point of contact for clients and internal stakeholders, proactively managing execution risks, coordinating with cross-functional teams, and ensuring compliance with internal procedures and contractual commitments.

Responsibilities:

We are seeking a professional to support our Supervisor and Management team in the day-to-day execution of sales contracts.



Main responsibilities include:

- Oversee the end-to-end execution of sales contracts and inventory management.
- Act as the main operational liaison between clients and internal teams.
- Ensure timely contract fulfillment, inventory accuracy, and service excellence.
- Manage execution risks, documentation, and cross-functional coordination.
- Drive continuous process improvements and operational efficiencies.

Requirements:

- University degree (preferably in Foreign Trade, Logistics, or related fields).
- 4 years of experience in logistics, international trade, or client support, with demonstrated ownership of execution processes.
- Strong knowledge of logistics execution, contract flows, and Incoterms.
- Advanced proficiency in Microsoft Excel and Microsoft Office tools.
- Experience with Power BI and reporting systems is considered a strong advantage.
- Knowledge of GCA/ESCC is a plus.

Skills:

- Strong analytical and problem-solving capabilities.
- Advanced proficiency in Excel and business productivity tools.
- Ability to manage complex execution processes and multiple stakeholder relationships.
- Experience handling logistics documentation, inventory positions, and operational controls.
- Excellent organization, planning, and prioritization skills.
- Strong client-service orientation and attention to detail.

Competencies and Aptitudes:

- Proactive and accountable professional with a strong customer focus, excellent communication skills, and the ability to work effectively under pressure. Demonstrates integrity, resilience, and a collaborative, solution-oriented approach when working across teams.

Language:

- Fluent in local language and English (required for communication with clients and global teams).
- Additional languages are considered a plus.

📌 Logistics Client Support Specialist (Bogotá)
🏢 SUCAFINA
📍 Bogotá