About IntouchCX

IntouchCX is a integral leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.

About The Job

As a Human Resources Assistant, you will play a crucial role in fostering positive employee relations and supporting our operational goals for overall organizational success.

This position is a temporary contract role intended to provide coverage for maternity leave.

As a Human Resources Assistant, You Will…

- Keep, organize, and manage physical and digital employee records.
- Prepare HR related records, reports, and statistics.
- Administer social security news, including but not limited to affiliations, transfers, etc.
- Update employee information in company reports and records.
- Receive and manage payroll news, including but not limited to Unpaid leaves, Bereavement leave, Voting leave, Domestic calamity and disability leave, Maternity and paternity leave.
- Process and respond to employee queries on time.
- Stay up-to-date and comply with changes in labor legislation.
- Foster a healthy workplace by ensuring HR procedures run smoothly at all times.




- Inform employees about eligibility for additional benefits.
- Update employee records with new hire information and/or changes in employee status.
- Perform other job-related duties as required.

As a Human Resources Assistant, You Need…
- A High School diploma or equivalent.
- Solid understanding of labor legislation and payroll process.
- Effective verbal and written communication skills.
- Strong analytical, problem-solving, and decision-making skills.
- High attention to detail and accuracy.
- Exceptional organizational and time management skills – must be able to multitask and prioritize.
- Ability to adapt and implement change and innovation.
- Strong interpersonal relations skills; able to deal with people at all levels of the organization.
- Availability to work different shifts, holidays, and weekends.

IntouchCX will never ask for payment, money, financial or banking information during the recruitment process. We only communicate through official channels. Should you receive a suspicious job offer, or posting, from anyone claiming to be an IntouchCX employee, please report it immediately to [email protected] for review and validation.

📌 Human Resources Assistant (Temporary Contract) (Bogotá)
🏢 IntouchCX
📍 Bogotá