Bij ABB helpen we industrieën efficiënter en schoner te werken en iedere medewerker draagt daaraan bij. U krijgt de ruimte om leiding te nemen, wordt ondersteund in uw ontwikkeling en zult trots zijn op de impact die we samen realiseren. Sluit u bij ons aan en help de wereld draaiende te houden.

Deze functie rapporteert aan:

Sales, Service and Project Execution Regional Leader - Critical Power - Latin America __

Your role and responsibilities In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations.

The work model for the role is: hybrid

This role is contributing to the service execution to our customer equipments. Main stakeholders are customers around the region.

You will be mainly accountable for:

- Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
- Performing field service tasks, identifying technical issues,



and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform.
- Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
- Acting as trainer when needed, for field service associates and customers.
- Contributes to customer satisfaction by planning and executing service work as per customer order and expectation(s).

Our team dynamics

You will join a high performing team, where you will be able to thrive.

Qualifications for the role

- Educational background in electrical, electromechanics or electronic engineering
- At least 5 years of experience in related roles
- Experience working with critical power equipment (UPS, Switchgears BDU)
- Experience Performing inspection, testing, troubleshooting, maintenance and repair
- Ability to build relationships with customers
- Traveling
- Fluent English

Voor het bouwen aan een schonere en slimmere toekomst zijn uiteenlopende denkers nodig: nieuwsgierige, moedige en creatieve mensen. Daarom verwelkomen we mensen met alle achtergronden en ervaringen.

Klaar om indruk te maken?

Solliciteer vandaag nog of ga naar https://www.abb.com om meer te weten te komen over de impact van onze oplossingen over de hele wereld.

📌 Field Service Technician (Bogotá)
🏢 ABB
📍 Bogotá