At iQor Colombia , we are looking for Bilingual Collections / Accounts Receivable Representatives to support an important U.S. financial services line .
In this role, you will help ensure accurate billing, timely invoice follow-ups, and professional customer communication , mainly through email and occasional calls.
If you are detail-oriented, proactive, and comfortable working in English with international clients, this opportunity is for you.
? What You’ll Do
- Review and process customer invoices daily to ensure accuracy and timely delivery.
- Monitor accounts receivable balances and identify discrepancies.
- Follow up on outstanding invoices via email or phone to support timely payments.
- Document all customer interactions clearly after each communication.
- Collaborate with internal teams to resolve billing issues and improve the customer payment experience.
- Stay proactive in managing follow-ups and maintaining strong client communication.
? What We’re Looking For
- Previous experience in collections, accounts receivable, or billing support .
- English level B2 (written and conversational).
- Strong communication and customer service skills.
- Detail-oriented with the ability to track financial information accurately.
- Basic proficiency in Microsoft Office (Excel, Word, Outlook) .
- Availability to work on-site in Envigado .
? Benefits
- Competitive salary + performance bonus
- Indefinite-term contract
- On-site work at Viva Envigado Shopping Center
- Weekends off (Saturday & Sunday)
- VIP employee discounts at the shopping center
- Career growth opportunities within iQor
- Free Wellness Suite : medical, mental, financial, and veterinary support
✨ Join iQor and grow your career in a integral company supporting international clients. ? Apply now and become part of our team!