Schedule: Full-Time, Ontario / Eastern Time Business HoursCompensation: C$32,000–C$44,000 annually, plus performance-based bonusesAbout Langford StaffingLangford Staffing is a growing recruitment and workforce-services company supporting businesses with hiring, onboarding, employee administration, and workforce management.We are strengthening our internal HR function to provide employees and managers with consistent support across onboarding, training, performance, leave administration, employee relations, and offboarding.About The RoleLangford Staffing is hiring a Senior HR Generalist to manage day-to-day HR operations while leading company-wide onboarding and employee training.This person must be outgoing, confident, and comfortable speaking with employees and managers throughout the day.
You will lead live onboarding sessions, explain policies and expectations, encourage participation, assess employee understanding, and provide retraining when procedures are not being followed.A major part of the role will involve building and improving structured training modules.
You will be expected to turn policies, procedures, and company standards into clear presentations, facilitator guides, quizzes, scenarios, checklists, readiness assessments, and supporting materials.You must also be comfortable using AI tools to help research, organize, draft, improve, and update training content while applying your own judgment, fact-checking the material, protecting confidential information, and ensuring everything accurately reflects company requirements.The role also includes employee relations, performance documentation, probation tracking, attendance, leaves, employee records, and offboarding.This is not an HR Coordinator position.
We are looking for an experienced generalist who can independently manage routine HR matters, build effective training programs, support managers, and recognize when an issue requires escalation.How To ApplyApply with your resume.
If your background aligns with the position, you'll receive an email with a link to complete a short pre-recorded video interview within ***** hours of applying.Key ResponsibilitiesDeliver new-hire orientation and foundational company trainingBuild training modules from company policies, procedures, systems, and workplace standardsCreate presentations, facilitator guides, quizzes, scenarios, checklists, reference materials, and readiness assessmentsUse AI tools to support training development, research, content organization, assessment creation, and material updatesReview and validate all AI-assisted content before it is usedTrain employees on workplace expectations, policies, communication standards, systems, and proceduresKeep training sessions engaging, interactive, and easy to understandAssess whether new employees are ready to move into role-specific trainingUpdate training materials when policies, systems,



or business processes changeProvide retraining when employees are not following policies or established proceduresDetermine whether an issue is caused by insufficient training, unclear expectations, poor performance, or misconductDocument coaching, retraining, warnings, required improvements, and follow-upManage onboarding, employee changes, probation tracking, and offboardingMaintain complete and confidential employee recordsAdminister vacation, sick leave, attendance, and other approved leavesSupport managers with employee relations, performance concerns, coaching, and documentationAnswer employee questions about policies, procedures, attendance, and workplace expectationsMaintain HR policies, templates, handbooks, and standard documentationPrepare reports on onboarding, training, attendance, leaves, probation, turnover, and employee relationsCoordinate with recruitment, payroll, operations, and department managersEscalate serious, sensitive, legal, medical, or high-risk matters appropriatelyEducation And Experience RequirementsBachelor's degree in Human Resources, Industrial Psychology, Business Administration, Organizational Development, Labour Relations, or a related fieldMinimum 5 years of progressive HR experienceCandidates with 6–8+ years of broad HR experience are strongly preferredAt least 2 years of direct experience delivering onboarding, policy training, process training, or corrective retrainingDirect experience building structured training modules from the beginningExperience creating presentations, facilitator guides, assessments, quizzes, scenarios, checklists, and training documentationPractical experience using AI tools to support training development, research, drafting, assessment creation, or content improvementAbility to review AI-generated material for accuracy, tone, confidentiality, and alignment with company policiesExperience in a broad HR Generalist, HR Advisor, HR Business Partner, or comparable roleStrong experience with onboarding, offboarding, employee records, attendance, leaves, and probation trackingExperience supporting employee relations, coaching, warnings, and performance concernsStrong written and spoken EnglishConfident, outgoing, and engaging communication styleStrong live facilitation, presentation, and group-training skillsComfortable asking direct questions, encouraging participation, and checking understandingAble to balance a warm and approachable manner with clear standards and accountabilityStrong organization, judgment, discretion,



and documentation skillsAbility to work independently while recognizing when escalation is requiredAbility to work full-time during Ontario / Eastern Time business hoursReliable computer equipment, high-speed internet, headset, webcam, and a professional remote workspacePreferred ExperiencePrevious experience supporting North American companies is strongly preferred.Staffing or recruitmentProfessional servicesTechnology or SaaSBusiness-process outsourcingRemote or distributed workforcesLearning and developmentAdult-learning principlesPerformance managementPolicy and compliance trainingHRIS or learning-management systemsAI-assisted course or training-content developmentBuilding HR and training processes in a growing companyThe Person We Are Looking ForYou are outgoing, approachable, and comfortable leading a room, even in a virtual environment.You know how to turn detailed policies and procedures into practical training that employees can understand, remember, and apply.You do not simply read from a presentation.
You ask questions, use realistic scenarios, encourage participation, confirm understanding, and adjust your approach when someone is struggling.You are comfortable using AI to work faster and improve training materials, but you do not rely on it blindly.
You review the content, correct mistakes, protect confidential information, and ensure the final material is accurate and appropriate.You are also comfortable having direct conversations when expectations are not being met.You can distinguish between an employee who needs additional training and an employee who understands the expectations but is choosing not to follow them.You are organized, discreet, dependable, and able to support both employees and managers while maintaining clear standards.What Success Looks LikeNew employees receive consistent and engaging onboardingTraining modules are clear, accurate, current, and professionally organizedEmployees understand company policies, systems, and workplace expectationsNew hires are properly assessed before role-specific trainingAI is used responsibly to improve training quality, speed, and consistencyRetraining is documented and followed by measurable improvementManagers receive practical and timely HR supportEmployee records, leaves, attendance, and probation dates remainaccuratePerformance and employee-relations matters are handled consistentlyOffboarding is completed securely and on timeRecurring issues lead to stronger training and clearer processesCompensation and BonusesThe Annual Base Compensation Range For This Position IsC$32,000–C$44,000The role also includes performance-based bonus potential.Bonuses may be based on onboarding quality, employee readiness, training-module development, training completion, retraining outcomes, HR documentation, manager support, process improvement, and the overall consistency of HR operations.Final compensation will depend on the candidate's HR experience, employee-relations background, training-development ability, AI proficiency, communication skills, and ability to independently manage the role.
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📌 Senior Hr Generalist: Onboarding & Training Leader (Valle del Cauca)
🏢 Langford Staffing
📍 Valle del Cauca