Vivant in Colombia is hiring a Level 1-2 Support Engineer to deliver 100% uptime for U.S. customers.
You will handle VoIP and network issues, diagnose SIP trunks and PBX configurations, fix call-quality problems, and guide customers clearly.
Requirements include 2+ years in VoIP or network support, knowledge of TCP/IP/DNS/DHCP, experience with routers, switches, and WiFi, plus fluent English.