Hours: Eastern Standard business hours (versátil as needed for remote work)
Seniority Level: Senior ( 5 + years' experience)
Start Date: Immediate / as agreed
Role Overview
We are seeking a highly organized, detail-oriented Senior Project Manager to join our Product Team. In this role, you will be the operational backbone of our product lifecycle, ensuring that technical development and commercial readiness stay perfectly in sync. You will also take full ownership of our packaging ecosystem—from tracking revision history to managing the Quality Control (QC) process—to ensure our brand arrives on shelves flawlessly.
Key Responsibilities
1. Product Lifecycle Coordination
* Readiness Tracking: Support the Product Development Project Manager by coordinating technical readiness (R&D;, Engineering) and commercial readiness (Marketing, Sales, Legal) for new launches.
* Timeline Management:
Maintain project schedules and follow up with cross-functional stakeholders to ensure milestones are met for upcoming launches, including New Product Innovation and product iterations on all channels
* Documentation: Organize and maintain product spec sheets and project folders.
2. Metrics: Unit Economics and Modeling, Customer Satisfaction tracking, Product Sales Unit * *Economics & Financial Modeling: Own financial modeling and margin analysis during the product development and initial commercialization phases (COGS, R&D; ROI, pricing models). Post-launch, partner closely with Marketing to track ongoing unit economics like LTV and CAC to ensure long-term profitability.
*Customer Satisfaction Tracking: Act as the product team's steward for user sentiment. You will own the product-side insights for customer satisfaction while partnering directly with the VP of Customer Delight to automate and scale feedback loops (NPS, CSAT, in-app surveys).