EXL in Bogotá, Colombia is seeking a proactive Help Desk Technician to support daily IT operations, enabling end users to accomplish business tasks efficiently.
You will handle incoming requests, troubleshoot hardware and software, and document resolutions while maintaining security protocols.
This role requires 1+ year of experience in help desk, familiarity with Windows 10/11, Microsoft 365, Active Directory, and Bomgar.
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📌 Helpdesk Analyst: Quick, Friendly IT Support (Bogotá)
🏢 EXL
📍 Bogotá