05 sep
|
Jobtailor
|
Bogotá
Jobtailor is seeking a quality assurance professional to perform end-to-end reviews of customer interactions across voice, chat, email, cases, and back-office channels in Bogotá. You will support AI-enabled quality monitoring, identify defects and risks, and analyze data to reveal trends and issues for governance and improvement.
The role emphasizes clear documentation and collaboration with Operations and Leaders.
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📌 Client Care Quality Analyst, AI-Driven Insights (Bogotá)
🏢 Jobtailor
📍 Bogotá